Whether your employees are remote on a construction or mining site or in your office setting, each person brings their emotional intelligence to the workplace. The combination and variations of this emotional intelligence weave and create the fiber of your company culture.
What are company culture and emotional intelligence?
Company culture or organizational culture describes the norms and behaviors within your business. These include policies, procedures, attitudes, goals, and human values such as:
- Drive and ambition
Enter emotional intelligence. Now we are adding feelings, egos, vulnerability, and self-esteem, to name a few. Mix these attributes inside your company culture and environment. You will find staff productivity and retention, customer retention, and profitability can be at risk.
The pandemic has impacted both company culture and emotional intelligence. As owners and managers, we need to repair the disconnection created by COVID and restore empathy and connectivity to our companies and, more importantly, our employees. The effect this will have on employee engagement and site safety is staggering.
Safety is a byproduct of other things.
Scott McKenna is the President of Catamount Consulting of New York. Scott mentions a valuable point: where is safety in our list of attributes affected by emotional intelligence? Site safety is always first, right? In today’s COVID environment, the healing of a disconnected work environment will lead to engagement. Engagement converts to safety and productivity. Scott shares the statistic that injuries can be reduced by 62% when employees feel safe and engaged.
Build a strong company culture
According to the experts at Indeed,
“In addition to salary, benefits, and opportunities to grow professionally, many employees consider company culture an important factor when looking for a new job. In fact, according to an Indeed survey, 46% of job seekers who considered a job but did not apply to it said they ultimately chose not to apply because they didn’t feel it would be a good culture fit.
Understanding different business cultures can help you develop a positive one for your workplace that centers on your company’s values, mission, and goals, and helps your employees be productive, satisfied, and engaged.”
Involve your management team and employees to collaborate on defining your company culture.
- Set common and attainable goals.
- Self-police and be aware of employees struggling with emotional issues.
- Revisit the goals and share that it is okay not to know how to solve a problem. Look to the team for help.
- Connect these goals and policies to safety and efficiency goals. Celebrate the wins!
Common ground and common goals
Jason Spector is an expert and authority on team building, emotional intelligence, and its impact on performance. Jason was our guest webinar speaker on January 19, 2021, on the subject of Company Culture and Emotional Intelligence. He shared his views on the impact culture and emotions have on performance, productivity, and of course, worksite safety.
To learn more about engaging your employees and creating or improving your company culture, view our webinar at:
Access Passcode: 9?a4bvJ6
We can help.
Catamount Consulting is a provider of comprehensive on and off-site workplace training in all facets of MSHA, OSHA, and Work Zone Safety. Defining company culture and emotional intelligence are proven to create a safer and happier environment. Contact us to schedule a time to talk about your organization and how Catamount Consulting can help you create a collaborative and successful work environment.